An app that keeps crashing on your phone is annoying and can be inconvenient, especially when you want to access the app that will not work. Often, people assume that the app crashes because it is an issue with the app itself or because the phone just does not support the app. While either of these could be true, there are other reasons why your apps may crash repeatedly when you attempt to use them.
Below, we will discuss some of the different troubleshooting steps you can take to help stop your apps from crashing all the time.
What Would Be Causing My Apps to Crash?
There are several reasons why your apps may crash on your device, but there are some reasons that tend to be more common than others. Some of the most common reasons for app crashing include:
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Out of date
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No longer a supported version
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No storage space or insufficient storage space
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Poor Internet connection
Troubleshooting Apps That Crash
Fortunately, the reason your apps keep crashing is usually not a serious one. We recommend you attempt these troubleshooting steps in order to fix the problem.
Restart Your Phone
A simple yet effective fix is restarting your phone. A simple restart in essence resets your phone’s memory/app memory and can stop it from crashing, especially if the cache is full.
Keeping your phone on for an extended period of time without turning it off or restarting it can lead to a buildup of cache and eat up your phone’s memory.
Check for App Updates
If restarting your phone does not work, you should check for any app updates. Sometimes, when an app has an update that has not been installed, it does not work properly and can crash. If you notice that you need to update any of your apps, make sure to do so promptly.
Make Sure You Have a Stable Internet Connection
An unstable internet connection can cause issues with your apps and cause them to crash. Some apps require a lot of bandwidth, which means that if your internet connection is not stable, the app will not work properly.
Once you are connected to a stable and strong internet connection, attempt to use the app again and see if it works.
Force Stop the App and Clear App Data
This is a two-part troubleshooting step. First, you want to force stop the app to stop running in the background. Many apps will continue to run in the background even once you have closed out of them. The constant running in the background can lead to performance issues.
Once you have forced stopped the app, head over to your app settings, and clear out the cache for the app itself. The data contained in the cache can sometimes become corrupt and lead to issues with the app. Clearing out the cache should fix this problem.
Other Troubleshooting Options to Try
Should none of the above work, you can also try the following:
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Update the app store
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Check your app’s permissions
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Free up storage space
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Uninstall and then reinstall the app
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Perform a factory reset on your phone
Get Help with Crashing Apps Today
If you are struggling with apps that constantly crash on your phone, turn to the professionals at NYC Cell Phone Repair. Our team will troubleshoot the problem and provide you with the repair needed to fix your device.
We have the skills and experience needed to fix your phone properly. We provide quick, affordable, and convenient services. We have been named number one locally for offering the best cell phone repair in NYC.
Give us a call today to schedule an appointment or feel free to bring your device to our repair center.