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Phone Apps Keep Crashing – What to Do About It

An app that keeps crashing on your phone is annoying and can be inconvenient, especially when you want to access the app that will not work. Often, people assume that the app crashes because it is an issue with the app itself or because the phone just does not support the app. While either of these could be true, there are other reasons why your apps may crash repeatedly when you attempt to use them. 

Below, we will discuss some of the different troubleshooting steps you can take to help stop your apps from crashing all the time. 

What Would Be Causing My Apps to Crash?

There are several reasons why your apps may crash on your device, but there are some reasons that tend to be more common than others. Some of the most common reasons for app crashing include:

  • Out of date 

  • No longer a supported version 

  • No storage space or insufficient storage space 

  • Poor Internet connection 

Troubleshooting Apps That Crash 

Fortunately, the reason your apps keep crashing is usually not a serious one. We recommend you attempt these troubleshooting steps in order to fix the problem. 

Restart Your Phone 

A simple yet effective fix is restarting your phone. A simple restart in essence resets your phone’s memory/app memory and can stop it from crashing, especially if the cache is full. 

Keeping your phone on for an extended period of time without turning it off or restarting it can lead to a buildup of cache and eat up your phone’s memory. 

Check for App Updates 

If restarting your phone does not work, you should check for any app updates. Sometimes, when an app has an update that has not been installed, it does not work properly and can crash. If you notice that you need to update any of your apps, make sure to do so promptly. 

Make Sure You Have a Stable Internet Connection 

An unstable internet connection can cause issues with your apps and cause them to crash. Some apps require a lot of bandwidth, which means that if your internet connection is not stable, the app will not work properly. 

Once you are connected to a stable and strong internet connection, attempt to use the app again and see if it works. 

Force Stop the App and Clear App Data 

This is a two-part troubleshooting step. First, you want to force stop the app to stop running in the background. Many apps will continue to run in the background even once you have closed out of them. The constant running in the background can lead to performance issues. 

Once you have forced stopped the app, head over to your app settings, and clear out the cache for the app itself. The data contained in the cache can sometimes become corrupt and lead to issues with the app. Clearing out the cache should fix this problem. 

Other Troubleshooting Options to Try 

Should none of the above work, you can also try the following: 

  • Update the app store 

  • Check your app’s permissions 

  • Free up storage space 

  • Uninstall and then reinstall the app 

  • Perform a factory reset on your phone 

Get Help with Crashing Apps Today 

If you are struggling with apps that constantly crash on your phone, turn to the professionals at NYC Cell Phone Repair. Our team will troubleshoot the problem and provide you with the repair needed to fix your device. 

We have the skills and experience needed to fix your phone properly. We provide quick, affordable, and convenient services. We have been named number one locally for offering the best cell phone repair in NYC

 

Give us a call today to schedule an appointment or feel free to bring your device to our repair center.

Signs That You Need to Replace Your Cell Phone’s Battery

The battery in your cell phone is designed to last for a while, so typically, you do not have to worry about having it replaced. In general, you can expect a phone battery to last, on average, somewhere between two to three years before it will start to show signs that it may need to be replaced. 

Of course, depending on how you use your phone and how well you take care of it, the number of years your battery lasts will vary. 

When it is time to replace your battery, your phone will start to show signs that it is time. Recognizing these signs can help you determine when you need to get to the repair shop. 

Below, we will discuss some of the signs that your battery should and needs to be replaced. 

Your Phone Doesn’t Turn On 

It’ll be quite obvious to you if this happens, but if your phone will not turn on at all, it is likely a battery issue. This usually occurs when the battery cannot hold a charge and therefore does not have enough battery power to turn on. 

You will need a new battery if this does happen. It is important to note though that if your phone does receive some power and your display is just black and not turning on your screen, it is probably a screen issue going on. 

Your Phone’s Battery Dies Quickly 

A smartphone battery should last you several hours and sometimes up to 8 or 10 on a single full charge. If your battery does not last this long, it could just be due to how often you use it or the apps you choose to use. Some do use more power than others, so you will want to pay attention to your usage as well. 

If you have noticed that you get less than 2 hours out of your battery after it has charged up to 100 percent, this is a good indication the battery needs to be replaced. 

Your Phone’s Battery Overheats 

When picking up your phone, pay attention to how hot it feels. If your battery feels very hot, then it is time for a new battery. A battery that heats up too much becomes a problem and can result in damage to your phone. 

Your Phone Only Works on the Charger 

If your phone must be tethered to the charger for it to work, this is indicative of a problem with the battery. You should not always have to have your phone on the charger for it to work. 

The best way to tell if this is happening to you is if your phone turns off immediately when you take it off the charger. The battery will need to be replaced. 

Your Phone’s Battery is Swollen or Bulging 

A swollen or bulging battery is a definite indication that you need a new battery. A battery that is swelling or bulging is a problem and can damage other parts of your screen. 

Get Professional Cell Phone Repair in NYC 

Sometimes, your phone’s battery becomes damaged or it simply ages and needs to be replaced. If you are experiencing issues with your phone’s battery, it is time to get it replaced. The longer you wait to replace the battery, the more harm you may do. 

 

At NYC Cell Phone Repair, we can replace your phone’s battery for you. Our experts have the experience to quickly replace the battery right here on-site. We have been rated number one for providing our customers with the best possible cellular phone repair in NYC. Turn to us today for your cell phone repair needs. 

These Samsung Repairs Require Professional Assistance

When your Samsung breaks, you want to get it repaired as quickly as possible to avoid any further damage and the possibility of having to purchase a new one. As technology continues to grow and advance, repairing a phone becomes much more intricate. What this means is that DIY phone repair projects are not recommended and should only be done by a professional. 

Of course, there are some small troubleshooting tips you can take at home to fix common issues that may arise, but for the bigger items, you want to leave to the pros. 

Below, we will go over some of the Samsung repairs that you want to hire a professional for as these repairs require professional assistance. 

Water Damage 

Water is not a friend of any smartphone and even if you have a phone that has been labeled water resistant, water damage can still occur. Smartphones that have been dropped in water should always be looked at by a professional. The issue with water damage is that it is not always obvious and apparent to the eye, so you could have damage hidden deep in the phone. 

Once a phone has been dropped in water, it is best to turn the phone off and remove both the SIM card, battery, and memory card. You should not turn the phone back on until you seek out professional assistance. 

Water can damage your phone’s motherboard and basically fry your phone and leave it useless. A professional can handle a water-damaged phone properly and prevent further damage from occurring. 

Shattered or Broken Screen 

Some people do choose to replace or repair their smartphone screens as a DIY project, but it is not recommended. This is because there are many small components behind the screen and small connectors that can easily snap, and break should you not know what you are doing. 

Trying to replace or repair your broken screen can cause more harm and end up costing you more money in the long run as you will require more repairs to get your phone fixed. 

A professional has the tools and knowledge needed to replace the screen properly and carefully for you. 

Broken Power Button 

A broken power button can leave you without a way to turn your phone on and off. One DIY method you can try is to clean around the button to remove any sticky substance or debris that may be causing the issue. 

If this does not work, it is best to take your phone to a professional to have the button replaced. Trying to make this type of repair on your own can be complicated and you may not install the button properly thus leaving you with a button that still does not work correctly. 

Damaged Battery 

A damaged battery does not work properly and can leave you with a phone that will not charge or hold a charge. Sometimes, a damaged battery can start to swell or bulge, and this poses a risk to both your phone and you. 

It is best to leave a damaged battery alone and take it to a professional for a battery replacement. 

Get Professional Samsung Phone Repairs Today 

No matter what issue you are facing with your Samsung phone, it is best to seek out professional help should you not know what to do or if you have tried home troubleshooting steps and they have not worked. 

NYC Cell Phone Repair is here to assist you and provide you with the best phone repairs. We have been named number one locally for providing superior customer service and low prices. From battery replacement to water damage, there is no issue that is too tough for our team to handle. Give us a call today to schedule a repair appointment.

Common Issues with the Google Pixel 6

The Google Pixel 6 has been rated as a good phone to have and has become one that fans tend to rave about. But, unfortunately, there are some issues that seem to regularly pop up with this device. While Google has fixed many of the issues, there are still some that you may face as the owner of a Google Pixel 6. 

Below, we will discuss some of the common issues that do arise and provide you with some solutions that can fix the problem. 

Pixels Are Dead 

One common issue that users of the Pixel 6 have experienced are dead pixels. When the pixels are considered dead, they will appear as black patches on the screen. These pixels usually get damaged when your phone has experienced some sort of accident such as a drop. 

If your dead pixels have appeared out of nowhere, some users of the device have found that a software update has completely solved the problem. However, if an update does not work, a screen replacement is likely needed. 

Fingerprint Scanner Not Working 

Using your fingerprint to access your phone is convenient and can help provide an extra layer of protection. However, when a fingerprint scanner does not work, it can be extremely frustrating and block access to your phone. 

The Google Pixel 6 does have an issue with the fingerprint scanner being unreliable and not working all the time. 

If you do experience issues with your fingerprint scanner, you should make sure your phone’s screen is completely clean and free from any debris. Sometimes, the screen protector can get in the way and cause issues with the scanner recognizing your print, so do keep this in mind. 

You can try to update your phone’s software to see if this rectifies the issue too. 

Slow Charging 

It can be quite frustrating when your phone does not charge quickly enough, especially if you are limited in time. The Google Pixel 6 has had some issues with slow charging. 

This seems to be an actual issue with how charging works on the device and is not an actual problem, the device is just slow to charge. The best way to try to improve the speed of your phone’s charge is to ensure you have a good reliable charger that can support 21W speed for charging. 

Screen Brightness Is Too Dim or Too Bright 

It has been reported that the Google Pixel 6 can sometimes adjust its brightness setting automatically, even when the environment does not change, and this can lead to the screen being too bright or too dim at times. 

This issue is due to the auto brightness setting. If you do experience this problem, simply turn off the auto brightness feature and adjust the brightness according to your preferences. 

Get Professional Cell Phone Repair for Google Pixel 6 Problems 

There are several issues that plague Google Pixel 6. It is a good phone and has many good reviews, but some users do seem to experience the above problems more often than others. Should you experience any of the issues above and notice that the issues affect the way that you use your device, it may be time to seek out professional Google Pixel phone repair in NYC

 

At NYC Cell Phone Repair, we can help with any Pixel 6 problems you may face. We invite you to bring your phone to our repair center or give us a call to set up an appointment. Our team can make any repairs you need in a timely manner.

How to Protect Your Smartphone from Overheating in the Summer

As the weather warms up outside and the heat of the summer sun starts to be present throughout the day, it is important that you protect your smartphone from it. Both heat and moisture will damage your phone. 

Since many of us spend the summer outdoors or by the pool, it is important to take steps to help prevent any type of heat damage to your smartphone. 

Extended exposure to high heat and temperature can cause the following problems: 

  • Pixelate or crack the screen 

  • Data loss 

  • Ruin the battery 

  • Damage the motherboard 

These issues can ultimately completely ruin your phone should they happen for any length of time or if they continue to happen. 

Below, we will provide you with some helpful tips to ensure you can keep your phone from overheating in the summer heat. 

Do Not Use Your Phone Too Much 

When outdoors, try not to use your phone too much. As you use your phone, the phone heats up as you make calls, read texts, take photos, and play games. Coupled with the summer heat, your phone is bound to overheat. 

Do Not Use Your Phone in the Car 

One of the biggest mistakes you could make in the summer is to leave your phone in the car. The car becomes very hot and will instantly overheat your phone. If you have left your phone in the car, you may notice that you receive an error when you attempt to use it. This error alerts you that the phone has been exposed to heat and will not work until the phone has cooled off. 

You may run into a situation where you do need to leave your phone in the car and if this happens to you, place your phone in the trunk or somewhere that will not be exposed to direct sunlight or heat. 

Do Not Keep Your Phone in Your Pocket 

While keeping your phone in your pocket allows you to take it everywhere with you, your body heat along with the rising temperature outside can cause it to overheat. You should keep the phone in a bag or in a shady spot as opposed to on you. 

Do Take the Case Off 

If you have a case on your phone and you know you will be outdoors, take the case off your phone. The case is a protective measure but when it comes to heat, it can trap the heat in and cause your phone to warm up. 

Do Not Charge the Phone in Sunlight 

It is best to avoid charging your phone outside, if at all possible. Should you need to charge your phone, you should do so out of the sun. Charging your phone naturally causes your phone to heat up, which can quickly lead to overheating issues if you are outdoors. 

Allow Your Phone to Cool Off Slowly 

If your phone has overheated, it is important that you allow it to cool down at a slow pace. This means you do not want to take it from the hot sun to the freezer or any other extremes such as this. 

If you have discovered your phone is overheating or it feels very hot, perform these steps: 

  • Turn off your phone 

  • Take off any case 

  • Remove the battery 

  • Remove the phone from any sunlight or the hot temperature 

  • Allow the phone to cool (do not turn it back on until it is cooled off)

Get Your Phone Repaired in NYC Today 

If your phone is in need of repair, reach out to the team at NYC Cell Phone Repair. We are committed to fixing your phone and getting it up and running as quickly and affordably as possible. 

 

If you are concerned about your phone overheating, talk to one of our professionals. They can provide you with helpful tips and advice to prevent the issue in the future.

What to Do When You Discover You Have a Cracked Tablet Screen

Discovering that your tablet screen is cracked can really turn your day upside down. Whether you dropped your tablet, or your child uses it and got a little careless, you may be wondering what your options are. 

Can your table screen be fixed? Will you need to purchase a new tablet?

Fortunately, most tablet screens can be repaired, and you do not have to invest in a new tablet. Below, we will discuss more about what to do when you find out your tablet screen is cracked. 

Can My Tablet Screen Really Be Repaired?

Yes, your tablet screen can be repaired depending on the damage done. 

While you may be hesitant to get a small crack in the corner repaired, cracks will not simply disappear, and they will need to be addressed at some point. The longer you allow a crack to persist, the more likely it is that it will cause long-term or serious damage to your tablet. 

Types of Cracks on Tablet Screens 

There are a number of different cracks that can occur on your tablet screen and depending on the extent of damage, you may or may not be able to have it repaired. 

For example, a small or tiny crack in the upper or lower corner of the tablet screen is unlikely to cause issues and you will find that your tablet continues to function and work. You can usually get a screen protector and get some extended life out of your screen before you need to get it repaired. 

Another type of crack is the side-to-side crack. These extend from one corner to the other. While you will likely be able to use your tablet immediately after getting one of these cracks, you will start to notice issues with your device rather quickly. You will need to have this type of crack repaired sooner rather than later. 

The final type of crack we will go over is the web or spider-like crack. These cause major issues with your screen, and you may notice that when you use your tablet, it does not recognize your finger or where you touched the screen. In addition, the broken glass can cut your fingers or the glass itself may start to fall off. This type of crack must be fixed immediately. 

Protecting Your Tablet Screen 

Here are some ways that you can protect your tablet’s screen to prevent cracks and damage: 

  • Screen protector 

  • Protective tablet cover 

  • Get a protection plan 

Bring Your Tablet to a Professional Cell Phone Repair Shop 

Sometimes, cracks are minor, but over time, they will get worse, and this can cause serious issues with your tablet’s functionality. 

DIY screen replacement is not recommended, and you should have your screen repaired or replaced by a professional cell phone repair shop. Here at NYC Cell Phone Repair, we can do just that. We offer low cost tablet screen replacement right here in our repair center. In most cases, we can replace your tablet screen the same day. 

 

Don’t hesitate to get your tablet’s screen fixed and give us a call today or stop by our repair center.

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